Dec 14

Working with Families

Family support workers and family aid workers work as part of a team under the direction of a social worker to support parents and key family members. Workers may be involved in

  • developing home management routines, skills and securing resources with and for the family
  • supporting and encouraging effective parenting skills including age appropriate play and activities,
  • managing difficult behaviour, healthy lifestyles, understanding children’s needs, supporting education and learning, routines for mealtimes, bedtimes etc.

Improving these areas can help families overcome difficulties they are experiencing and can greatly improve the safety and wellbeing of children and all the family. This in turn can help families stay together or be reunited, preventing further risks or concerns and improving the quality of life and wellbeing outcomes for children and young people.

Having your own experiences of caring will be greatly valued and volunteering can give you the skills and understanding needed.

Working in this area you will need:

  • Excellent communication skills and the ability to form positive trusting relationships with children, young people and their families;
  • Possess a caring, positive disposition and get on well with people and also be comfortable interacting closely with people of differing abilities;
  • Emotional resilience and the ability to work calmly in challenging situations;
  • Like working in a team with other professionals, but also be able to work unsupervised
  • To be non-judgmental;
  • Flexibility in working hours;
  • Be happy helping people with daily tasks like reading, filling out forms, shopping and preparing meals;
  • Remain calm and patient when somebody is distressed;
  • Have good recording skills;
  • Be aware of the Code of Professional Practice for Social Care and have a commitment to abide by its principles;
  • Experience of providing care and support to children, young people and their families, as well as a range of life experience would be an advantage.

Care roles can be a gateway to other professions such as nursing and social work.

View training available Find care providers Volunteering

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