Looking at day centres for individuals with mental health issues as an example, key duties might involve:
- Supporting individuals living in the community with their emotional needs, community integration, development of skills including basic life skills;
- Supporting individuals to build their social networks, to feel confident and valued as an individual and to become as independent as they can be;
- Helping individuals adapt to life within the community when they leave settings such as a hostel or hospital;
- Supporting individuals to access education and training opportunities which will lead to better employment prospects;
- Supporting unpaid carers who look after relatives, partners or friends with mental health needs, ensuring they receive help and guidance;
- Empowering individuals to make their own choices and decisions and voice these individually or as a group;
- Protecting and promoting individual’s rights.
Read Carol Ellis’s story in the Care Council for Wales pamphlet: Working in social Care A Positive Career Choice.
Having your own experiences of caring will be greatly valued and volunteering can give you the skills and understanding needed.
Working in this area you will need:
- An understanding of mental health issues;
- Excellent communication skills and the ability to build good relationships;
- Be adaptable to different situations and issues posed by individuals whose situations may change and fluctuate;
- The ability to remain calm under pressure;
- Enthusiasm and a caring nature;
- To be non-judgemental and fair in the treatment of and attitude towards individuals with mental health issues.
A qualification is not always required and some personal experience of care or support work may be sufficient to obtain a job initially; you can go ona to complete the QCF Level 2 Diploma in Health and Social Care. For roles such as Mental Health Outreach Workers it is essential that you have at least a year’s experience of working and desirable that you possess a QCF Level 3 Diploma in Health and Social Care (adults) or (children and young people) Wales and Northern Ireland or a predecessor equivalent qualification.
There are various job roles to start your career such as: care worker, care assistant, care practitioner, support worker
Day care may be focussed on older people, people with learning disability or people with mental health issues.
View training available
Find care providers